Privacy Policy

What we collect

When you send an estimate request we collect the details you enter: your name, phone number, email address, service address, a description of the items, your answers about access and volume, your preferred date and time, and any photos you upload.

Our server also records basic technical information with each request, such as the time it was sent and the IP address it came from, to prevent spam and abuse.

How we use it

To review your request, prepare an estimate, contact you using the method you chose, and schedule and complete the job.

We do not sell your information, and we do not use your photos for advertising without asking you first.

Who handles it

Requests are delivered to the Junkiez team by email and stored on our systems. We use service providers for website hosting, email delivery and spam protection. They process information only to provide those services to us.

Cookies and tracking

This website does not use advertising or analytics cookies, and it does not track you across other websites. If our spam check is turned on, it may look at basic technical details from your browser to tell people apart from automated bots.

Calls, texts and email

We contact you only about your estimate request and any job that follows, using the details you gave us. We do not send marketing messages. To stop hearing from us, reply to let us know or email [email protected].

Text messages: by giving us your phone number on the estimate form or by texting us first, you agree to receive texts from Junkiez about your request and job. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third parties.

How long we keep it

We keep estimate requests and photos for as long as they are useful for quoting, completing and following up on your job, and for our business records.

Your choices

You can ask us to correct or delete your request and photos at any time by emailing [email protected].